Shipping and Delivery
✍️ NOTICE OF PRODUCTION DELAYS ON LUNAR NEW YEAR HOLIDAY 2023.
Thank you for your continuous support for Perfectivy.
We would like to inform that there will be delays in our production and shipment of our products.
Chinese New Year Eve celebrations begin on January 21, 2023, so our suppliers (manufacturers) will begin slowing down or stopping production a week or so before.
Consequently, we may not be able to meet your requested delivery date for certain products.
Our true apologies for the inconvenience this will cause. We will continue our efforts for better production and shorten the delays as much as possible. Your understanding in this matter is highly appreciated.
All shipments are sent by FedEx, USPS or DHL. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout. All prices, currencies, VAT, delivery times and delivery charges will be adjusted depending on the country you would like your items shipped to. We will dispatch the approved orders as quickly as possible and in the order that they have been received. You will receive a tracking link along with your shipment confirmation when your package leaves the warehouse.
(USA, Canda, Australia)
Standard shipping: $5.95
Free Shipping over $100
Standard Shipping: $12.95
DO YOU SHIP WORLDWIDE?
We ship to these countries:
Australia, Canada, United States
SHIPPING & HANDLING
Delivery Time = Processing time + Shipping time
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Processing Time: 7-9 business days (in regular seasons) or more depends on holiday seasons.
Shipping time varies by location. These are our estimates:
*ESTIMATED SHIPPING TIME
Australia, New Zealand
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 5-7 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
WILL I BE CHARGED VAT TAXES?
Items shipping internationally are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.
UK Address: 24-26 Arcadia Avenue, Dephna House #105, London, Greater London, United Kingdom, N3 2JU