We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.
SHIPPING & HANDLING
Delivery Time = Processing time + Shipping time
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Processing Time: 7 – 9 business days (in regular seasons) or more depends on holiday seasons.
Standard Shipping: 7 – 10 business days (in regular seasons) or more depends on holiday seasons.
International Shipping: 1 – 2 weeks (in regular seasons) or more depends on holiday seasons.
At the moment, our shipping cannot deliver to US Military bases. We apologize in advanced for this inconvenience.
HOW LONG DOES DELIVERY TAKE?
Shipping time depends on your location.
For United States orders, please allow 7-10 business days (average) for the items to arrive.
For Canada, Australian, and New Zealand orders, please allow 10-15 business day (average) for items to arrive
For United Kingdom orders, please allow 10-15 business days for your order to arrive. Due to custom policies of United Kingdom, our deliveries to the U.K take the longest.
DO YOU DELIVER PRODUCTS INTERNATIONALLY?
PerfectIvy successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.
HOW DO I RECEIVE MULTIPLE ITEM ORDERS?
If you order several products, each one will be sent in a separate package (in most cases).
HOW DO I PLACE AN ORDER?
Simply choose your style from the dropdown menu on the product page then click the “Add to cart!” button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number.
HOW DOES PERFECTIVY OPERATE?
PerfectIvy is an online retailer of custom designed crowd-sourced apparel. All merchandise is custom printed and shipped directly to you once the campaign has ended. If you are a designer, you can sell your own creative designs and take orders from supporters with no upfront costs and let PerfectIvy handle your fulfillment and shipping to your customers.
HOW SECURE IS MY PERSONAL INFORMATION?
The PerfectIvy Shop adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
HOW DO I TRACK MY ORDER?
Tracking numbers are included in your shipping confirmation email. Alternatively, you may use below links to track down your parcel(s).
For further assistance, please contact our Customer Service through email email@example.com
I tracked down my order and the status says Return to Sender, what should I do?
In the event that the parcels were returned to us, please contact us immediately so we can arrange to send you a replacement. For UAE / HK customers, please ensure to provide your PO Box or Zip Code (whichever is available) so your local post office can deliver your order(s) to your mail box or door step.
The tracking site says Delivered but I haven’t received my order yet.
Please note that we provide a tracking number to each customer. It is customer’s responsibility to track down their orders. Kindly contact your local post office if the parcel arrived at your destination country. Please contact our Customer Service for further assistance. We are not responsible for any stolen packages.
834-F S Perry Street #1479 Castle Rock, CO 80104, United States